Resume - Asst. Manager - Operations, with 5 years into Service Delivery/Project Management

Dear Concerned,









In today's highly competitive world and fast-paced market, organizations
need strong and dynamic professionals to meet ever-changing business goals.
Throughout my professional career, I have successfully managed to be
proactive, open minded and forward looking with tenacity and purpose. I am a
value driven professional and believe in the maximum application of my
multifaceted experience to deliver consistent results.



I am certain I can contribute this level of performance to your
organization, and I invite you to consider my experience.



F Experience: 5 years of experience in the ITES industry.

F Expertise: Operations, Project/Program Manager, Incident Management,
Vendor Management, Customer Support System, Process Evolution & Development,
Data Management and Client Relationship Management

F Results:

. Instrumental in commencing operations within the time frame,
related constraints

. Achieved key result areas throughout the career

. Successfully driven projects focusing on activities which provided
avenues for cost reduction and operational efficiency

. Proficient in leading dedicated, cross-functional &
multi-locational teams for new business development

. Maintained excellent relations with all the employees and
successfully enhanced employee satisfaction and reduced attrition

. Developed procedures and standards for operational excellence



Currently seeking a challenging position where I can continue to uphold high
performance standards. As a member of your team, I am confident that my
innovative and result-focused approach would make a significant contribution
to the continued success of your organization.



My resume is enclosed for your review and consideration. I would welcome an
opportunity to meet and discuss with you my candidacy in further detail.



Thank you for your time and consideration



Sincerely,





(Vimal Sharma)